Privacy policy
At Oasis by Alison, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or make a purchase. By using our website, you agree to the terms of this policy.
1. Information We Collect
Personal Information: When you make a purchase or create an account, we collect personal information such as your name, email address, mailing address, phone number, and payment details.
Non-Personal Information: We may also collect non-personal information such as browser type, operating system, and web pages visited to improve your experience on our website.
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders.
- Communicate with you about your order status and provide customer support.
- Send you promotional offers, newsletters, and updates (you can opt-out at any time).
- Improve our website, products, and services based on your feedback and usage.
3. Data Protection
Security Measures: We implement a variety of security measures to protect your personal information. This includes using encryption technologies and secure servers.
Data Retention: We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required or permitted by law.
4. Sharing Your Information
Third-Party Service Providers: We may share your information with third-party service providers who assist us with payment processing, shipping, marketing, and other business operations. These providers are contractually obligated to protect your data and use it only for the services they provide.
Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities (e.g., a court or government agency).
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can manage your cookie preferences through your browser settings.
6. Your Rights and Choices
Access and Correction: You have the right to access and correct your personal information at any time. You can do this by logging into your account or contacting us at hello@oasisbyalison.com.
Opt-Out: You can opt-out of receiving promotional communications from us by following the unsubscribe instructions provided in those emails or contacting us directly.
Data Deletion: You may request the deletion of your personal information by contacting us at hello@oasisbyalison.com. Please note that some information may be retained for legal or administrative purposes.
7. Children's Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect or solicit personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will promptly delete that information.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new policy on our website and updating the date at the top of this page.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Oasis by Alison
Email: hello@oasisbyalison.com
Thank you for trusting Oasis by Alison with your personal information. We are dedicated to making your shopping experience safe and enjoyable.